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About Us

Our Mission Statement:

“Our main goal is to consistently provide our clients with the best customer service experience paired with the highest quality results in what we have to offer.”

We place a great emphasis on reputation and word of mouth.

To achieve this, we will make every possible effort to ensure this happens for you.

We are members of the following institutions:

  • Master Plumbers
  • ARCTICK
  • VBA
ARC Tick Certified
Master Plumbers
VBA Authority

Reviews

Had Alpha Air come over to service two of our air conditioning units. They were able to provide a rough quote on the spot, and on top of being reasonably priced their service was friendly and professional. We were given a good breakdown of what was done which was much appreciated. I would definitely recommend to others and would happily deal with Alpha Air again.
L Tan
L Tan
05:56 29 Aug 19
Very happy with the service. Heater is wonderful. So lovely and warm now. The only problem was that it didn't fit against the wall as well as my old Vulcan one did.
Antoinette Vincenti
Antoinette Vincenti
12:35 08 Jul 19
The Alpha air team are very professional and provide excellent customer service. Its a company that has integrity. The staff were honest and genuine with us on the issues with our heating system. We wish they had installed our heating system initially but we got scammed by another company. Its so important to choose a company that does not cut corners and is willing to come back to fix issues if they occur. Alpha air went above and beyond to get us a favourable result. We really appreciate the efforts of Matt and his team. Thank you.
Nicky Rodrigo
Nicky Rodrigo
02:49 08 Jul 19
Thank you to Alpha Air Heating and Cooling for your professionalism and outstanding customer care while servicing and then replacing our heating. I was impressed with your reliability; the level of respect and politeness that was shown when entering and working within my home; the efficiency of completing the work provided, and the level of customer care with follow up after installation of our new heating system. We will definately be repeat customers for servicing in ther future and I will be recommending Alpha Air Heating and Cooling to anyone I know looking for a reliable local company for their heating and cooling needs.
Laura Moore
Laura Moore
04:33 17 Jun 19
We read the reviewsWanted to try your service we were not disappointed Jimmy came along right on timegot the job done advised us on what to do going forward provided a quote.We were happy to accept the quote very reasonable.We were soon called by your reception to lock in the day for the repair.So smooth so quick.We will be spreading the word about Alpha Air.Regards Tricia Gittins.
Patricia Gittins
Patricia Gittins
04:39 13 Jun 19
Our experience from start to finish with Matt, Nick & team was fantastic. We completely replaced & upgraded our old central gas heating system and are very happy with the results. The advice, installation, standard of workmanship and customer service was exceptional. Very happy to recommend.
Anne O'Sullivan
Anne O'Sullivan
23:04 28 May 19
The Alpha Air team are exceptional!! Professional, knowledgeable and friendly - they go above and beyond to make sure they're customers are happy. Highly recommend.
Frances Quinn
Frances Quinn
22:01 07 May 19
Excellent and timely service. Cam the technician has arrived before time, serviced the heater (30 y/o ducted heating system), found an issue with the thermostat, replaced it and was done within an hour.Brilliant.Thanks a lot Cam!
Dubi Laviati
Dubi Laviati
22:56 17 Apr 19
I have used Alpha Air twice in the last 6months - once for a commercial property and at home. Both times they managed to attend same day (after calling first thing in the morning) they managed to identify the problem and had me back up and running! The team was so easy to deal with from start to end. I know who I will be dealing with and recommending!
Daniel Madafferi
Daniel Madafferi
21:53 17 Apr 19
My wife and I returned from a holiday in the sun to discover on a cold Melbourne morning our ducted heating had died. That day was spent organising companies to come and quote on a new system .Long story short, out of 4 quotes we decided on Alpha Air . From Will who came to the house, discussed different systems, sizes , pros and cons and quoted such , to Abby who I dealt with on the phone , through to Nick and the guys who came to install , test and explain it to us we experienced a knowledgeable, professional and courteous group of people .Five days after going ahead we were toasty warm and thoroughly happy with the choice of system and company we had chosen and would have no hesitation in recommending them for your heating needs
Mal McQueen
Mal McQueen
05:01 08 Apr 19

Sponsorship

We are proud supporters of our local community. Here are a few sporting organisations we sponsor.

Mordialloc Bowls Club

Edithvale Junior & Senior Football and Cricket Club

Edithvale Aspendale Golf Club

For your Heating and Cooling - Contact us today!

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