Providing a service that really delivers
Find out what some of our happy customers have to say about Alpha Air!
We are so happy with the quality and work done by Alpha Air Heating and cooling. Todd from Alpha was a absolute legend in designing the floor plan along with the discussion process to meet our needs in dusted heating. As a Site Manager in the Building industry, I was very impressed with the quality of workmanship and all the install team. Nick and the guys who did the install were more than professional and they did a fantastic job in installing our ducted heating as well as making sure they cleaned up the work area at the end of the job. The team at Alpha are the absolute best to deal with. Very happy we had chosen Alpha and would have no hesitation in recommending them for your heating & Air conditioning needs.
06:16 13 Jun 20
We had a positive customer experience with Alpha Air. They provided us with information that allayed our concerns about our Gas Ducted Heater set up. They took the time to explain things clearly and in detail, which helped us decide on the best way forward. Based on this experience I would highly recommend Alpha Air. Thanks to Matt and Nick.
05:31 12 Jun 20
The office staff and installers were efficient, friendly and offered prompt service.
05:53 05 Jun 20
Great communication from the whole team, a great product and overall just a breeze to deal with. I've already recommended them to friends and family.
Carmel and Paul G
23:40 07 May 20
So happy again with Alpha Air. My 28 year old heater was working only intermittently. Rang Alpha on Monday, Nick and Daniel came on Tuesday- identified a cracked heat exchanger (dangerous), Matt quoted same day for replacement, new heater installed Thursday- all in the week before Easter 2020. Very happy with Alpha staff and their responsiveness. Highly recommend.
05:16 09 Apr 20
Alpha are easy to deal with, professional and reliable. Wouldn't go anywhere else!
07:33 03 Apr 20
Totally pleased with the service and repair on our evaporative cooler. Can highly recommend Alpha Air
05:50 03 Apr 20
Great service and advise. Highly recommend Alpha air.
04:03 03 Mar 20
Matt and his team were excellent. He took the time to investigate the problem and come up with a tailored solution. He explained my different options and also gave an honest recommendation. The whole team was polite and lovely to deal with. They were on time and my system was installed in 1 day and runs perfectly. They handled the contractors for fixing a little paint near the panel and creating a box for my aircon unit. I now have a top of the range unit that is super energy efficient and at a fraction of the price of the other 4 quotes I got. I’m extremely happy with the result and would recommend them to anyone. Thanks guys!
04:03 29 Jan 20
After being let down by one of the big retailers I reached out to AlphaAir as a local business who were able to supply and install at short notice. A terrific customer experience from initial enquiry to careful and professional install. I will not look elsewhere for future air conditioning needs.
01:25 23 Dec 19
Alpha air have been brilliant to deal with. Excellent and friendly staff and technicians. They have been a pleasure to deal with and I would recommend them to anyone looking for heating and cooling solutions
05:26 05 Dec 19
Struggling for years since buying an older apartment in St Kilda with effective and efficient heating and cooling we were introduced to Matt and his team at Alpha Air. With other companies failing to provide an adequate solution Matt was reassuring and confident on the product and service that he could deliver. Nick and Daniel were prompt, clean and polite when installing and we could not be happier with the quality of workmanship. For all your heating and cooling problems do not hesitate to give Matt and his team a call to resolve your problems. Thanks again
04:54 05 Dec 19
Had Alpha Air come over to service two of our air conditioning units. They were able to provide a rough quote on the spot, and on top of being reasonably priced their service was friendly and professional. We were given a good breakdown of what was done which was much appreciated. I would definitely recommend to others and would happily deal with Alpha Air again.
05:56 29 Aug 19
The Alpha air team are very professional and provide excellent customer service. Its a company that has integrity. The staff were honest and genuine with us on the issues with our heating system. We wish they had installed our heating system initially but we got scammed by another company. Its so important to choose a company that does not cut corners and is willing to come back to fix issues if they occur. Alpha air went above and beyond to get us a favourable result. We really appreciate the efforts of Matt and his team. Thank you.
02:49 08 Jul 19