Contact Details for Heating and Cooling
Address: F6 / 310-312 Governor Rd, Braeside VIC 3195
1300 854 525
Very happy with the service. Heater is wonderful. So lovely and warm now. The only problem was that it didn't fit against the wall as well as my old Vulcan one did.
12:35 08 Jul 19
The Alpha air team are very professional and provide excellent customer service. Its a company that has integrity. The staff were honest and genuine with us on the issues with our heating system. We wish they had installed our heating system initially but we got scammed by another company. Its so important to choose a company that does not cut corners and is willing to come back to fix issues if they occur. Alpha air went above and beyond to get us a favourable result. We really appreciate the efforts of Matt and his team. Thank you.
02:49 08 Jul 19
Thank you to Alpha Air Heating and Cooling for your professionalism and outstanding customer care while servicing and then replacing our heating. I was impressed with your reliability; the level of respect and politeness that was shown when entering and working within my home; the efficiency of completing the work provided, and the level of customer care with follow up after installation of our new heating system. We will definately be repeat customers for servicing in ther future and I will be recommending Alpha Air Heating and Cooling to anyone I know looking for a reliable local company for their heating and cooling needs.
04:33 17 Jun 19
We read the reviewsWanted to try your service we were not disappointed Jimmy came along right on timegot the job done advised us on what to do going forward provided a quote.We were happy to accept the quote very reasonable.We were soon called by your reception to lock in the day for the repair.So smooth so quick.We will be spreading the word about Alpha Air.Regards Tricia Gittins.
04:39 13 Jun 19
Our experience from start to finish with Matt, Nick & team was fantastic. We completely replaced & upgraded our old central gas heating system and are very happy with the results. The advice, installation, standard of workmanship and customer service was exceptional. Very happy to recommend.
23:04 28 May 19
The Alpha Air team are exceptional!! Professional, knowledgeable and friendly - they go above and beyond to make sure they're customers are happy. Highly recommend.
22:01 07 May 19
Excellent and timely service. Cam the technician has arrived before time, serviced the heater (30 y/o ducted heating system), found an issue with the thermostat, replaced it and was done within an hour.Brilliant.Thanks a lot Cam!
22:56 17 Apr 19
I have used Alpha Air twice in the last 6months - once for a commercial property and at home. Both times they managed to attend same day (after calling first thing in the morning) they managed to identify the problem and had me back up and running! The team was so easy to deal with from start to end. I know who I will be dealing with and recommending!
21:53 17 Apr 19
My wife and I returned from a holiday in the sun to discover on a cold Melbourne morning our ducted heating had died. That day was spent organising companies to come and quote on a new system .Long story short, out of 4 quotes we decided on Alpha Air . From Will who came to the house, discussed different systems, sizes , pros and cons and quoted such , to Abby who I dealt with on the phone , through to Nick and the guys who came to install , test and explain it to us we experienced a knowledgeable, professional and courteous group of people .Five days after going ahead we were toasty warm and thoroughly happy with the choice of system and company we had chosen and would have no hesitation in recommending them for your heating needs
05:01 08 Apr 19
Alpha were great. I called late on a Friday, they slotted us in for the next week. They confirmed my fears that we needed a new ducted ac system, but they were able to quote, quote was clear, easy to accept. Replacement date booked in for the next week, guys turned up and system installed! Communication with the office was excellent, even down to confirmation/thanks emails for payments.
01:17 21 Mar 19