Alpha Air – Air conditioning and heating specialists in Melbourne
We are family owned business who specialise in 2 major areas heating and cooling. We supply the major brands in gas ducted heating, reverse cycling heating and hydronic heating, whilst also having an extensive range of cooling options, including split system, evaporative cooling and ducted air conditioning.
Our team of experienced airconditioning installers and service technicians ensure our customers receive the highest quality and workmanship no matter the job. From installation to after sales service, we pride ourselves on providing 100% satisfaction each time, every time.
lead the way
It is our goal at Alpha Air to provide you with the very best in heating and cooling solutions.
Matt and his team were excellent. He took the time to investigate the problem and come up with a tailored solution. He explained my different options and also gave an honest recommendation. The whole team was polite and lovely to deal with. They were on time and my system was installed in 1 day and runs perfectly. They handled the contractors for fixing a little paint near the panel and creating a box for my aircon unit. I now have a top of the range unit that is super energy efficient and at a fraction of the price of the other 4 quotes I got. I’m extremely happy with the result and would recommend them to anyone. Thanks guys!
04:03 29 Jan 20
After being let down by one of the big retailers I reached out to AlphaAir as a local business who were able to supply and install at short notice. A terrific customer experience from initial enquiry to careful and professional install. I will not look elsewhere for future air conditioning needs.
01:25 23 Dec 19
Alpha air have been brilliant to deal with. Excellent and friendly staff and technicians. They have been a pleasure to deal with and I would recommend them to anyone looking for heating and cooling solutions
05:26 05 Dec 19
Struggling for years since buying an older apartment in St Kilda with effective and efficient heating and cooling we were introduced to Matt and his team at Alpha Air. With other companies failing to provide an adequate solution Matt was reassuring and confident on the product and service that he could deliver. Nick and Daniel were prompt, clean and polite when installing and we could not be happier with the quality of workmanship. For all your heating and cooling problems do not hesitate to give Matt and his team a call to resolve your problems. Thanks again
04:54 05 Dec 19
This initially started as a bad experience but I really appreciate Scotts professional service and efforts to make this right. Alpha Air will be replacing our evaporative cooler next week.
21:11 24 Nov 19
Had Alpha Air come over to service two of our air conditioning units. They were able to provide a rough quote on the spot, and on top of being reasonably priced their service was friendly and professional. We were given a good breakdown of what was done which was much appreciated. I would definitely recommend to others and would happily deal with Alpha Air again.
05:56 29 Aug 19
The Alpha air team are very professional and provide excellent customer service. Its a company that has integrity. The staff were honest and genuine with us on the issues with our heating system. We wish they had installed our heating system initially but we got scammed by another company. Its so important to choose a company that does not cut corners and is willing to come back to fix issues if they occur. Alpha air went above and beyond to get us a favourable result. We really appreciate the efforts of Matt and his team. Thank you.
02:49 08 Jul 19
Thank you to Alpha Air Heating and Cooling for your professionalism and outstanding customer care while servicing and then replacing our heating. I was impressed with your reliability; the level of respect and politeness that was shown when entering and working within my home; the efficiency of completing the work provided, and the level of customer care with follow up after installation of our new heating system. We will definately be repeat customers for servicing in ther future and I will be recommending Alpha Air Heating and Cooling to anyone I know looking for a reliable local company for their heating and cooling needs.
04:33 17 Jun 19
We read the reviewsWanted to try your service we were not disappointed Jimmy came along right on timegot the job done advised us on what to do going forward provided a quote.We were happy to accept the quote very reasonable.We were soon called by your reception to lock in the day for the repair.So smooth so quick.We will be spreading the word about Alpha Air.Regards Tricia Gittins.
04:39 13 Jun 19
Our experience from start to finish with Matt, Nick & team was fantastic. We completely replaced & upgraded our old central gas heating system and are very happy with the results. The advice, installation, standard of workmanship and customer service was exceptional. Very happy to recommend.
23:04 28 May 19
The Alpha Air team are exceptional!! Professional, knowledgeable and friendly - they go above and beyond to make sure they're customers are happy. Highly recommend.
22:01 07 May 19
Excellent and timely service. Cam the technician has arrived before time, serviced the heater (30 y/o ducted heating system), found an issue with the thermostat, replaced it and was done within an hour.Brilliant.Thanks a lot Cam!
22:56 17 Apr 19
I have used Alpha Air twice in the last 6months - once for a commercial property and at home. Both times they managed to attend same day (after calling first thing in the morning) they managed to identify the problem and had me back up and running! The team was so easy to deal with from start to end. I know who I will be dealing with and recommending!
21:53 17 Apr 19
My wife and I returned from a holiday in the sun to discover on a cold Melbourne morning our ducted heating had died. That day was spent organising companies to come and quote on a new system .Long story short, out of 4 quotes we decided on Alpha Air . From Will who came to the house, discussed different systems, sizes , pros and cons and quoted such , to Abby who I dealt with on the phone , through to Nick and the guys who came to install , test and explain it to us we experienced a knowledgeable, professional and courteous group of people .Five days after going ahead we were toasty warm and thoroughly happy with the choice of system and company we had chosen and would have no hesitation in recommending them for your heating needs
05:01 08 Apr 19
Alpha were great. I called late on a Friday, they slotted us in for the next week. They confirmed my fears that we needed a new ducted ac system, but they were able to quote, quote was clear, easy to accept. Replacement date booked in for the next week, guys turned up and system installed! Communication with the office was excellent, even down to confirmation/thanks emails for payments.
01:17 21 Mar 19